This Privacy Policy explains exactly what personal data 1111ba collects, why we collect it, how we use and protect it, and the rights you hold as a registered player on our Bangladesh platform.
This Privacy Policy ("Policy") describes how 1111ba ("we", "us", "our") collects, processes, stores, and protects the personal data of users ("you", "your", "Player") who access and use the 1111ba platform at 1111ba.net. By registering an Account or continuing to use our Platform, you acknowledge that you have read and understood this Policy in full.
1111ba is an online casino and sports betting platform serving the Bangladesh market. We take the privacy of our players seriously and are committed to handling personal data with transparency, integrity, and care. This Policy applies to all data collected through the 1111ba website, any mobile-optimised interface, and all associated services including Account registration, deposits, withdrawals, game play, and customer support interactions.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference into the overall agreement between you and 1111ba. Where any conflict arises between this Policy and another document, this Policy governs in all matters relating to personal data processing.
Scope: This Policy applies to all players who access 1111ba from Bangladesh and any other jurisdiction in which the Platform is made available. It covers personal data collected both online (via the website and any app interface) and offline (via support communications sent by email or live chat).
1111ba collects the following categories of personal data from players, either directly provided by you or automatically generated through your use of the Platform:
| Category | Specific Data Points | Source |
|---|---|---|
| Identity Data | Full name, date of birth, gender, National ID / Passport number, photograph | Provided by you during registration and KYC |
| Contact Data | Email address, mobile phone number, residential address, city (e.g., Dhaka, Chittagong, Sylhet) | Provided by you during registration |
| Financial Data | bKash / Nagad / Rocket / Upay mobile number, Visa / Mastercard last four digits, deposit and withdrawal history, Account balance | Provided by you during payment operations |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution, time zone, session tokens | Automatically collected via your device |
| Usage Data | Pages visited, games played, bet history, session duration, click paths, feature interactions | Automatically collected via Platform analytics |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, responsible gaming tool requests | Generated through your support interactions |
| Verification Documents | Scanned copies of NID, passport, driving licence, utility bills, bank statements | Provided by you during KYC verification |
Special Categories: 1111ba does not intentionally collect sensitive special-category personal data such as health information, religious beliefs, or political opinions. If any such data is inadvertently disclosed within a support communication, it will be disregarded and deleted promptly.
We collect personal data through the following methods and touchpoints across the 1111ba Platform:
1111ba processes personal data only for specified, legitimate purposes. The table below sets out the primary purposes for which we process each category of data:
| Purpose | Data Categories Used |
|---|---|
| Account Registration & Management | Identity, Contact |
| Age & Identity Verification (KYC) | Identity, Verification Documents |
| Payment Processing (Deposits & Withdrawals) | Financial, Identity |
| Fraud Detection & Prevention | Technical, Financial, Usage |
| Responsible Gaming Compliance | Usage, Communications, Financial |
| Customer Support | Identity, Contact, Communications |
| Platform Security & Integrity | Technical, Usage |
| Analytics & Platform Improvement | Usage, Technical (anonymised where possible) |
| Marketing Communications (opt-in only) | Contact, Usage |
| Legal & Regulatory Compliance | All categories as required |
1111ba does not use personal data for purposes incompatible with those listed above. Where we wish to use data for a new purpose, we will update this Policy and, where required, seek fresh consent from affected players.
Each processing activity carried out by 1111ba rests on one of the following legal bases:
1111ba does not sell, rent, or trade personal data to any third party for commercial purposes. We share data only where strictly necessary for the purposes described in this Policy, and only with the categories of recipient listed below:
No Unauthorised International Transfers: 1111ba does not transfer personal data to jurisdictions outside the scope of our operating infrastructure without implementing appropriate safeguards. Player data is hosted on servers that maintain adequate security standards consistent with the sensitivity of the data held.
1111ba uses cookies and similar tracking technologies to operate the Platform efficiently, maintain session state, prevent fraud, and understand how players interact with our services. The following categories of cookies are used:
By continuing to use the 1111ba Platform after being presented with our cookie notice, you consent to the use of non-essential cookies as described above. You may manage or withdraw cookie consent at any time through your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in and use the Platform.
Third-Party Cookies: Integrated game providers (Pragmatic Play, Evolution Gaming, etc.) may set their own first-party cookies within their game iframes. These are governed by those providers' respective privacy notices. 1111ba does not control or have access to those cookies.
1111ba retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable legal or regulatory obligations. Our general retention schedule is as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of Account + 5 years after closure | AML compliance, dispute resolution |
| KYC Verification Documents | 5 years from submission or Account closure | Regulatory and legal obligation |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| Game Play & Bet History | 3 years from date of activity | Responsible gaming monitoring, dispute resolution |
| Support Communications | 2 years from last interaction | Quality assurance, dispute evidence |
| Technical & Usage Logs | 13 months on a rolling basis | Security monitoring, fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent for compliance purposes |
At the end of each applicable retention period, data is securely deleted or anonymised in a manner that makes re-identification impossible. Anonymised aggregate data (e.g., aggregate bet volume statistics) may be retained indefinitely for business analytics purposes.
1111ba implements a layered technical and organisational security framework to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include:
Your Role in Security: While 1111ba maintains robust platform-side security, your Account security also depends on the strength and confidentiality of your password. Use a unique, strong password for your 1111ba Account and never share your login credentials with anyone. Contact [email protected] immediately if you suspect unauthorised access.
As a player whose personal data is processed by 1111ba, you hold the following rights in respect of your data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":
All data rights requests will be acknowledged within 3 working days and fulfilled within 30 calendar days of receipt, subject to identity verification. There is no charge for exercising your data rights under standard circumstances.
18+ Only: The 1111ba Platform is strictly for adults aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in our KYC process precisely to prevent minors from accessing gambling services.
If you believe that a person under 18 has created an Account on 1111ba or provided us with their personal data, please contact us immediately at [email protected]. Upon confirmation, we will close the Account, delete all associated personal data, and return any real-money balance in accordance with our minor account policy.
Parents and guardians who share devices with minors are strongly encouraged to use parental control software to restrict access to gambling websites. 1111ba supports responsible access controls and can provide guidance on filtering tools upon request via our support team.
The 1111ba Platform integrates content and services from third-party providers — primarily game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) whose game interfaces are embedded within the Platform. While we take care in selecting our technology partners, 1111ba does not control and is not responsible for the privacy practices of these third-party providers.
When you play a game provided by a third-party studio, that studio's servers process certain data necessary to run the game (session IDs, bet amounts, game outcomes). This processing is governed by the respective provider's privacy notice. We encourage you to review those notices if you have specific concerns about how game providers handle your data.
1111ba does not embed social media widgets, external advertising networks, or affiliate tracking pixels on any player-facing page of the Platform. Our integration footprint is limited to game providers and payment processors that are strictly necessary to deliver the Platform's core services.
1111ba reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When changes are material — meaning they significantly affect how we handle your personal data or alter your rights — we will provide at least 14 days' advance notice by posting the updated Policy on the Platform and, where reasonably practicable, notifying players via their registered email address.
Minor or non-material changes (such as formatting corrections or clarifications that do not alter substantive data practices) may be made without advance notice. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision.
Your continued use of the Platform following the effective date of any material update constitutes your acceptance of the revised Policy. If you do not accept the revised terms, you must stop using the Platform and may request Account closure by contacting [email protected]. A copy of the previous version of this Policy is available upon request.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 1111ba handles your personal data, please reach out to our support team using the following contact details:
For urgent data security concerns — such as suspected unauthorised access to your Account or a potential data breach — please use live chat for the fastest response. Our security team monitors live chat around the clock and will escalate urgent data matters immediately.
Privacy is not a checkbox for us — it is a core part of how 1111ba operates. Here are the six pillars of our data protection approach.
Every byte of data exchanged between your device and 1111ba is protected by TLS 1.2+ encryption. Sensitive stored data uses AES-256 encryption at the database level, so your credentials and payment details are never exposed in plain text.
1111ba has never sold, rented, or traded personal data with advertisers, data brokers, or any commercial third party. Your information exists solely to provide you with a secure and enjoyable platform experience — nothing more.
We collect only the data we actually need for a clearly defined purpose. If a new processing purpose arises that was not covered when you registered, we will update this Policy and, where required, seek your fresh consent before proceeding.
You can request access to, correction of, or deletion of your personal data at any time. Our support team handles data rights requests within 30 calendar days at no charge, with acknowledgement guaranteed within 3 working days of receipt.
We maintain a formal data retention schedule and automatically delete or anonymise data once it has served its purpose and its retention period has expired. We do not hold onto personal data indefinitely — only for as long as the law or our services require.
Promotional emails and bonus notifications are sent only to players who have explicitly opted in during registration or through their Account settings. Unsubscribing takes effect immediately and never affects your ability to use the Platform or receive transactional communications.
Your data is safe with 1111ba. Explore our casino, place cricket bets, or browse our slot collection — all backed by the privacy commitments described on this page.
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